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DealerRater - Jun 7, 2025
After an extensive search for the perfect car, I thought I had found it at Cherry Hill Imports. Since the dealership is 300 miles away, I was very thorough in performing my due diligence in regards to the car. After agreeing upon a price, I purchased a one way ticket and flew into Philadelphia airport. The dealership provided a Lyft to the dealership and the car was seemingly perfect. I briefly test drove it and even went as far as using my OBD2 scanner to check for hidden fault codes. We closed the deal around 3:30 pm and I left the dealer for my 6 hour drive home in my dream car (23 Corvette convertible). After 30 minutes on the road, the car threw a check engine light. I used my OBD2 scanner and it revealed an emissions related code that could not be cleared. The code reader showed drivability concerns and recommended immediate service due to the severity of the issue. I immediately returned to the dealership and returned the car. I received an immediate refund.
Now, here I am in NJ without any transportation, and a six hour drive from home. I asked if the dealership would help offset the costs associated with my return trip home. I didn’t request reimbursement for my trip up there, just a little goodwill in helping my return trip. “There’s nothing we can do.” That was their answer. I wasn’t demanding a first class ticket home. Just any assistance. Sometimes doing the right thing is not the most cost effective. Cherry Hill Imports seems to cherish the almighty dollar above and beyond everything. Be aware.
By, the way, do yourself a favor and READ THESE REVIEWS - you will notice a pattern that will become quite obvious. Poor service, poor attitude, overcharging for service and vehicles, and general disinterest in truly serving their customers - that's my synopsis of several reviews over the last 3 to 5 years. I could not recommend Cherry Hill Imports to my worst enemy.